Crisis communications
When the story turns on you, call someone who's been in the newsroom.
AI can draft an apology. It can't tell you when to stay quiet, which reporter to call back, or how your donors will read it. I bring 25 years of media relationships and a calm plan to the hardest days.
Need help now?
Don't post anything yet. Let's talk first.
Call me directly, grab the next open time on my calendar for a confidential call, or send a short note. Keep sensitive details out of the message; we'll cover them on the call.
The first 48 hours
What happens after you reach out.
Hour 0–2
Confidential call. We get the facts straight and decide what not to say yet.
Hour 2–6
Holding statement, internal message for staff and board, and one spokesperson.
Hour 6–24
Reporter outreach, social monitoring and replies to the people who matter most.
Hour 24–48
Follow-up updates, corrections where needed, and a plan to rebuild trust.
What I help with
Negative press or a reporter calling
I know how newsrooms work and how to answer without fueling the story.
A social post gone wrong
Fast, human responses that calm things down instead of feeding the comments.
Leadership or staff issues
Clear, careful messages for employees, donors, volunteers and the public.
Reviews and search results
Reputation repair so the first page of Google tells the whole story.
If anyone is in danger, call 911 first. For legal questions, talk to an attorney; I work alongside your legal team.
Let's find your code to success.
A free 30-minute call to talk scope, timeline and budget. No pressure, just a plan.
Book your free consult →